Return Policy

Merchandise in saleable condition with all original packaging and tags attached may be returned or exchange within 14 days of shipping date when accompanied by the original sales receipt and a return authorization number. After 14 days, all sales are FINAL. No price adjustments. 

All sales final on markdowns, pre-orders, phone and special orders, international orders, and limited edition products.

To receive a return authorization number, email returns@JSx55.com, and provide your name, order number, item(s) you wish to return and reason for the return. You are responsible for the return shipping costs. JS55 Gallery is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. Items should be sent within 2 days of receiving your RA number or your RA number will be invalid. JS55 Gallery will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. 

Upon our receiving and inspection of the merchandise, a refund will then be issued to the same credit card account with which the original purchase was made. We will process your return as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. 

If you return item(s) without a return authorization number, we will not refund you and you are responsible for the return shipping from JS55 Gallery back to you. In addition, please note that unauthorized returns will be charged a 30% restocking fee. This includes, but is not limited to, returns without RA number, refused packages, and undeliverable packages. 

We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.

Limited Edition Products/Special Orders/International Orders

Will I be charged shipping for the return?

Can I return/exchange my items at the JS55 Gallery?